Skip to content
Getting startedInstall Falcon, follow the setup guide and put the return link in your store.
Return pageWhat your customers see, and how to make it look like your store.
Managing returnsApprove, receive, refund and exchange, all from one page.
Return policyReturn windows, fees, reasons, blocked items and what customers get back.
Shipping and labelsShipping options, prepaid labels with Shippo, return addresses.EmailsEvery email Falcon sends, five looks, and your own mailbox.AutomationsApprove, refund and exchange on their own when returns match your rules.Analytics and integrationsReturn rates and reasons, webhooks, AI agents and exports.Plans and accountPlans, billing through Shopify, preferences and your data.FAQ and helpQuick answers, troubleshooting and how to reach us.
Falcon Returns & Exchanges · Docs
Everything your return page can do.
Falcon Returns & Exchanges gives your Shopify store a return and exchange page inside your theme, rules that approve returns for you, prepaid labels, store credit and an email at every step. These docs walk through every screen and setting.
Explore the docs
Getting startedInstall Falcon, follow the setup guide and put the return link in your store.Return pageWhat your customers see, and how to make it look like your store.Managing returnsApprove, receive, refund and exchange, all from one page.Return policyReturn windows, fees, reasons, blocked items and what customers get back.Shipping and labelsShipping options, prepaid labels with Shippo, return addresses.EmailsEvery email Falcon sends, five looks, and your own mailbox.AutomationsApprove, refund and exchange on their own when returns match your rules.Analytics and integrationsReturn rates and reasons, webhooks, AI agents and exports.Plans and accountPlans, billing through Shopify, preferences and your data.FAQ and helpQuick answers, troubleshooting and how to reach us.